Ht-Logo-gigapixel-icon
  • Menu
  • News
  • Opinion
  • Archives
  • Politics
  • Foreign Policy
  • Lobbying
  • Legislation
  • Policy
  • Hill Life & People
  • Podcast
  • News
  • Opinion
  • Archives
  • Politics
  • Foreign Policy
  • Lobbying
  • Legislation
  • Policy
  • Hill Life & People
  • Podcast
  • Free Trial
  • Get free News Updates
  • SIGN IN
  • SUBSCRIBE
  • Free Trial
  • Get free News Updates
  • SIGN IN
  • SUBSCRIBE
  • Get free News Updates
  • {email}
    • Administration
    • Account Settings
    • Logout
  • SUBSCRIBE
  • Get free News Updates
  • {email}
    • Administration
    • Account Settings
    • Logout
  • SUBSCRIBE
Ht-Logo-gigapixel-icon
  • Menu
  • Home Page
  • News
  • Opinion
  • Foreign Policy
  • Politics
  • Policy
  • Legislation
  • Lobbying
  • Public Service
  • Hill Life & People
  • Hill Climbers
  • Heard On The Hill
  • Civil Circles
  • Calendar
  • Archives
  • Home Page
  • News
  • Opinion
  • Foreign Policy
  • Politics
  • Policy
  • Legislation
  • Lobbying
  • Public Service
  • Hill Life & People
  • Hill Climbers
  • Heard On The Hill
  • Civil Circles
  • Calendar
  • Archives
My Account
  • Free Trial
  • Sign in
  • Free Trial
  • Sign in
  • Free Trial
  • Sign in
  • Free Trial
  • Sign in
Monday, June 2, 2025

Canada’s Politics and Government News Source Since 1989

Latest Paper
Monday, June 2, 2025 | Latest Paper
Subscribe Now

TRENDING:

  • Main estimates
  • NDP House status
  • ‘We’re hurt too’
  • Pharmacare
  • Canada Post
  • Mandate letters
  • Foreign interference
  • Centre Block
  • Main estimates
  • NDP House status
  • ‘We’re hurt too’
  • Pharmacare
  • Canada Post
  • Mandate letters
  • Foreign interference
  • Centre Block

Disconnect between political priorities and service delivery

Canadians may not appreciate the abstraction of large numbers, but they do understand the many personal stories of those who are waiting for decisions, whether in passport lineups or applications in the system. As Ralph Heintzman, Donald Savoie, and others have noted, government failure to deliver on services or communicate in advance of service delivery issues undermines overall trust in government.

Immigration Minister Sean Fraser, pictured on April 25, 2022, before the Special Committee on Afghanistan on the Hill, indicated that the 2023-25 plan will likely include a target of 500,000 new permanent residents by the end of the plan. The Hill Times photograph by Sam Garcia
Opinion
BY ANDREW GRIFFITH
July 14, 2022
Opinion | BY ANDREW GRIFFITH | July 14, 2022

Sponsored content

sponsored content

Get The Policy Briefings Newsletter

Get into the weeds on hot policy issues and the players shaping them.

By entering your email address you consent to receive email from The Hill Times containing news, analysis, updates and offers. You may unsubscribe at any time. See our privacy policy

FOLLOW THE HILL TIMES:

LICENSING

PODCAST

ALERTS

LICENSING

PODCAST

ALERTS

Want to make sure your whole office has the full Hill Times experience?

We have team plans available for companies, organizations, classes, Parliament Hill offices and more. Fill out this form and find out if your team is eligible for a discount.

More Opinion

typewriter

Trump’s Golden Dome a techno-maniacal fantasy: Kazdan

Opinion
Prime Minister Mark Carney

King Charles delivered the message, now Carney’s got to deliver the goods

OpinionBY DAVID CRANE

Engineers help drive innovation in Canada’s car industry

OpinionBY HOSSAM KISHAWY
typewriter

Bloc Québécois’ boycott of Throne Speech insulting, writes Peterborough reader

Opinion

Nuclear power and the engineers behind it are vital to Canada’s clean energy future

OpinionBY HOSSAM KISHAWY, SALAM ALI

Related Stories

Prime Minister Mark Carney

International trade, the economy top-lobbied issues in April, and Ford, GM led the way

NewsBY JESSE CNOCKAERT

Amid rapid global growth, renewable energy’s Canadian future remains uncertain

OpinionBY MARK WINFIELD

How Canada can crush decarbonization goals, create millions of jobs, and rake in a boatload of cash from America in one fell swoop

OpinionBY JOSHUA PEARCE

Transforming the electricity system should begin with proven technologies

OpinionBY DAVID JOHNSON
Mark Carney

Carney’s tone a welcome distinction from Trump’s taunts and threats

OpinionBY MICHAEL HARRIS
Liberal MP Marjorie Michel, centre, pictured with Prime Minister Mark Carney and Governor General Mary Simon at the cabinet swearing-in on May 13, is the minister now tasked with driving forward Carney's health agenda. The Hill Times photograph by Sam Garcia for The Hill Times

Trudeau era’s ‘activist’ health policy moves likely in the rear-view mirror, say consultants

NewsBY TESSIE SANCI
  • Major health policy shifts including cannabis legalization and national dental care were introduced by the last Liberal government, but the path forward for this one is expected to be more restrained.

Trudeau era’s ‘activist’ health policy moves likely in the rear-view mirror, say consultants

NewsBY TESSIE SANCI
  • Major health policy shifts including cannabis legalization and national dental care were introduced by the last Liberal government, but the path forward for this one is expected to be more restrained.

News

  • Politics
  • Foreign Policy
  • Lobbying
  • Legislation
  • Policy Briefings
  • Politics This Morning
  • Hill Climbers
  • Civil Circles
  • Heard On The Hill
  • Election
  • Finance and Budget
  • Public Service
  • Exclusive Lists
  • Parliamentary Calendar
  • Top 100 Lists and Exclusive Features
  • Podcasts
  • This Week's Paper
  • Search
  • Archives
  • Digital Newspaper Archives

Get free news updates

Opinion

  • Andrew Caddell
  • Sheila Copps
  • David Crane
  • Jim Creskey
  • Gwynne Dyer
  • Matt Gurney
  • Michael Harris
  • Erica Ifill
  • Scott Taylor
  • Joe Jordan
  • Rose LeMay
  • Alex Marland
  • Gerry Nicholls
  • Gar Pardy
  • Tim Powers
  • Susan Riley
  • Douglas Roche
  • Ken Rubin
  • Josie Sabatino
  • Bhagwant Sandhu
  • Les Whittington
  • Nelson Wiseman

Submit a guest opinion article

resources

  • The Wire Report
  • Hill Times Research Health
  • The Lobby Monitor
  • Parliament Now
  • Inside Ottawa Directory
  • Hill Times Careers
  • The Hill Times Store
  • Digital Newspaper Archives

Follow us

  • X
  • BlueSky
  • LinkedIn
  • Flipboard

Advertise

  • Media Kit

subscribe

  • Group subscriptions
  • Reuse and permissions

get help

  • About us
  • Contact us
  • Privacy Policy
  • Reset Password
  • Account settings
  • © The Hill Times 2025
  • Politics
  • Foreign Policy
  • Lobbying
  • Legislation
  • Policy Briefings
  • Politics This Morning
  • Hill Climbers
  • Civil Circles
  • Heard On The Hill
  • Election
  • Finance and Budget
  • Public Service
  • Exclusive Lists
  • Parliamentary Calendar
  • Top 100 Lists and Exclusive Features
  • Podcasts
  • This Week's Paper
  • Search
  • Archives
  • Digital Newspaper Archives
  • Get free news updates

  • Andrew Caddell
  • Sheila Copps
  • David Crane
  • Jim Creskey
  • Gwynne Dyer
  • Michael Harris
  • Erica Ifill
  • Scott Taylor
  • Joe Jordan
  • Rose LeMay
  • Alex Marland
  • Gerry Nicholls
  • Gar Pardy
  • Tim Powers
  • Susan Riley
  • Douglas Roche
  • Ken Rubin
  • Bhagwant Sandhu
  • Les Whittington
  • Submit a guest opinion article

  • The Wire Report
  • Hill Times Research Health
  • The Lobby Monitor
  • Parliament Now
  • Inside Ottawa Directory
  • Hill Times Careers
  • The Hill Times Store
  • Digital Newspaper Archives
  • Media Kit
  • Group subscriptions
  • Reuse and permissions
  • About us
  • Contact us
  • Privacy Policy
  • Reset Password
  • Account settings
  • © The Hill Times 2024
  • X
  • BlueSky
  • LinkedIn
  • Flipboard
Subscribe
  • Home Page
  • News
  • Opinion
  • Foreign Policy
  • Politics
  • Policy
  • Legislation
  • Lobbying
  • Public Service
  • Hill Life & People
  • Hill Climbers
  • Heard On The Hill
  • Civil Circles
  • Calendar
  • Archives
  • Home Page
  • News
  • Opinion
  • Foreign Policy
  • Politics
  • Policy
  • Legislation
  • Lobbying
  • Public Service
  • Hill Life & People
  • Hill Climbers
  • Heard On The Hill
  • Civil Circles
  • Calendar
  • Archives
  • Inside Ottawa Directory
  • Hill Times Store
  • Hill Times Careers
  • The Wire Report
  • The Lobby Monitor
  • Parliament Now
  • Inside Ottawa Directory
  • Hill Times Store
  • Hill Times Careers
  • The Wire Report
  • The Lobby Monitor
  • Parliament Now
  • Reuse & Permissions
  • Advertising
  • Reuse & Permissions
  • Advertising
  • Contact Us
  • Log In
  • Logout
  • Contact Us
  • Log In
  • Logout
CloseMenu
  • {email}
  • Account Settings
  • Logout
  • {email}
  • Account Settings
  • Logout