Major survey of Canada’s federal public servants is not well used, and it should be

OTTAWA—The latest Public Service Employee Survey (PSES) was carried out in 2019 with results released this month. Official results basically state that employees are slightly more satisfied at work than they were a year ago. Those results, with a little more digging, can reveal much more key information that could help Canada’s public service significantly improve itself. The results can actually identify many areas where improvements are needed and provide good examples, by way of several progressive agencies, where workers are quite engaged and motivated. Finally, with a little analysis that is not part of the official reports, we can identify which of those agencies are the best ones to work for and the ones that face challenges.