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- Callers who did reach agents may not have been given accurate information, as a report from Auditor General Karen Hogan found agents were only accurate 17 per cent of the time when asked questions about individual taxes.
- Callers who did reach agents may not have been given accurate information, as a report from Auditor General Karen Hogan found agents were only accurate 17 per cent of the time when asked questions about individual taxes.
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