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Senate ditches plans for new payroll provider after finding Phoenix ‘work-arounds’

By Mike Lapointe      

According to a Senate spokesperson, the Senate's in-house compensation team has developed 'effective work-arounds and capacity to promptly fix any errors' associated with the problem-plagued Phoenix pay system.

The Senate Chamber, pictured on Apr. 24, 2019. The frequency of errors surrounding the Phoenix pay system have decreased significantly, according to a Senate spokesperson, and in turn, the Red Chamber has opted not to move ahead with plans to bring in a new payroll provider. The Hill Times photograph by Andrew Meade

After announcing it had selected ADP Canada as its new payroll service provider in May 2018, the Senate recently announced it will not pursue the move to outsource its payroll provider after all, and will continue using the Phoenix pay system after developing “work-arounds” to avoid errors.

Mike Lapointe

Mike Lapointe joined the The Hill Times in June 2019 and covers the federal public service, deputy ministers, the Privy Council Office, public service unions, the Phoenix pay system, the machinery of government, and the Parliament Hill media.
- mlapointe@hilltimes.com


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