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The government official in charge of fixing the troubled Phoenix pay system says his department has a “detailed operational plan” that will mean Phoenix will properly print T4 slips this year, after years of public servants faced with inaccurate income statements pulling their hair out during tax season. Preparations by Public Services and Procurement Canada (PSPC) for the next tax season include an operational freeze on changes to the Phoenix computer system, and informing public servants of their responsibilities,

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As tax season nears, feds freeze Phoenix system changes to help issue proper income slips

By Emily Haws      

Meanwhile, some MPs say they're still frustrated by the lack of constituency office support on Phoenix cases, and efforts continue to reduce the pay-problem case backlog, which on Nov. 28 was 289,000 open files.

Public Services and Procurement Canada associate deputy minister Les Linklater and Minister Carla Qualtrough appear before the House Government Operations and Estimates Committee on Dec. 6 to discuss, among other things, money to help stabilize the Phoenix pay system. The Hill Times photograph by Andrew Meade
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