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Free overburdened constituency offices from bureaucratic casework, Samara report says

By Beatrice Paez      

Among the proposals for reform is to transform constituency offices into 'civic hubs'—in a permanent spot, and with staff from Service Canada.

A new report argues that MPs' work outside of Ottawa should focus less on managing casework from constituents, and more on consulting them on policy issues. The Hill Times photograph by Andrew Meade
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Constituency offices should be overhauled to relieve the pressures MPs face in having to tend to casework and to make regular appearances at grin-and-grip events in their riding, says a new report published Wednesday. In Beyond the Barbecue, the latest report in a three-part series that looks at the role of rank-and-file MPs, the Samara Centre for Democracy found that former Parliamentarians were increasingly preoccupied with helping constituents navigate bureaucratic hoops while in office, leaving little time for

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