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Legislation

Busiest departments blame request uptick for ongoing access to information backlog

By Samantha Wright Allen      

Several agencies say they are hiring more analysts and adopting innovative approaches to address the long delays, and the complaints that come with them.

Information Commissioner Caroline Maynard has her work cut out for her, say opposition MPs, as new data shows lengthy request delays and a backlog of files at numerous federal agencies. The Hill Times photograph by Andrew Meade

Departments with some of the biggest access to information request backlogs and longest delays say they’re hiring more analysts and adopting innovative policies to address the many queries that continue to rise each year. Opposition MPs say the current numbers, as of mid-April 2018 and released in the House last month through a 225-page Order Paper response, show culture change is necessary and place high hopes that new Information Commissioner Caroline Maynard can steer departments in a better direction.

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