Public Service
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- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
NewsBY
- Officials from the Canada Revenue agency say that while call wait times have improved, the agency will never be able to answer 100 per cent of the calls it receives.
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- Despite the budget's projections, grand promises of technology heralding big savings and government efficiency is evoking the memory of the disastrous Phoenix pay system
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- You can’t modernize public service by simply digitizing outdated processes. It's time for performance reform: service design that starts with the citizen and measures
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- The Liberals need to put in place a system that truly protects whistleblowers and the Canadian public. Perhaps then we can begin to restore
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- Serving an ombud’s role gives a great deal of power to investigate Canada’s prison system, says Ivan Zinger, but his powers are ultimately limited
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- The budget outlines plans to update the Federal Public Sector Labour Relations Act, which federal unions are criticizing as ‘vague’ and ‘concerning’ for its
- ISG Senator Peter Boehm, who led the 2006 evacuation of Lebanon, said it was a ‘wake-up call’ for working with allies. He said today's
- ISG Senator Peter Boehm, who led the 2006 evacuation of Lebanon, said it was a ‘wake-up call’ for working with allies. He said today's
- ISG Senator Peter Boehm, who led the 2006 evacuation of Lebanon, said it was a ‘wake-up call’ for working with allies. He said today's
- As we watch the erosion of democratic institutions elsewhere, the condition of our federal public service, and the quality of its democratic vocation, should
- As we watch the erosion of democratic institutions elsewhere, the condition of our federal public service, and the quality of its democratic vocation, should
- As we watch the erosion of democratic institutions elsewhere, the condition of our federal public service, and the quality of its democratic vocation, should
- Former finance minister John Manley says 'Finance has its own unique culture' and that it's helpful for incoming DM Chris Forbes to have some
- Former finance minister John Manley says 'Finance has its own unique culture' and that it's helpful for incoming DM Chris Forbes to have some
- Former finance minister John Manley says 'Finance has its own unique culture' and that it's helpful for incoming DM Chris Forbes to have some
- From regional tensions to a housing crisis, to a fiscal situation that's 'not as healthy as it once was,' political and policy expert Donald
- From regional tensions to a housing crisis, to a fiscal situation that's 'not as healthy as it once was,' political and policy expert Donald
- From regional tensions to a housing crisis, to a fiscal situation that's 'not as healthy as it once was,' political and policy expert Donald
- According to the government, 'there's still work to do, but we’ve also come a long way,' while 'overall, women, Indigenous peoples, and members of
News | September 4, 2023
News | September 4, 2023
- According to the government, 'there's still work to do, but we’ve also come a long way,' while 'overall, women, Indigenous peoples, and members of
News | September 4, 2023
- According to the government, 'there's still work to do, but we’ve also come a long way,' while 'overall, women, Indigenous peoples, and members of
- Modernizing how the federal government operates is as critical to citizens and businesses as it is complex for its senior officials to deliver.
- Modernizing how the federal government operates is as critical to citizens and businesses as it is complex for its senior officials to deliver.
- Modernizing how the federal government operates is as critical to citizens and businesses as it is complex for its senior officials to deliver.
- It is mostly wealth and capital, not political parties, that steers policies of the modern state.
- It is mostly wealth and capital, not political parties, that steers policies of the modern state.
- It is mostly wealth and capital, not political parties, that steers policies of the modern state.
- Civil service renewal is 'fairly low down on the political radar screen,' says bureaucracy expert Andrew Griffith.
- Civil service renewal is 'fairly low down on the political radar screen,' says bureaucracy expert Andrew Griffith.
- Civil service renewal is 'fairly low down on the political radar screen,' says bureaucracy expert Andrew Griffith.
- 'I'd like to see the PSES become a key element for positive change in our public service, not just a box to be checked off
- 'I'd like to see the PSES become a key element for positive change in our public service, not just a box to be checked off
- 'I'd like to see the PSES become a key element for positive change in our public service, not just a box to be checked off
- Senior leadership should stop lamenting what was, and start adapting to what is, trading deference for critique and creativity; and old hierarchies for mission-driven
- Senior leadership should stop lamenting what was, and start adapting to what is, trading deference for critique and creativity; and old hierarchies for mission-driven
- Senior leadership should stop lamenting what was, and start adapting to what is, trading deference for critique and creativity; and old hierarchies for mission-driven
- Each major federal government agency is ranked in a 'best places to work for' style. Scores are out of 100.
- Each major federal government agency is ranked in a 'best places to work for' style. Scores are out of 100.
- Each major federal government agency is ranked in a 'best places to work for' style. Scores are out of 100.
- Strong public services benefit communities, provide critical services, and can help restore Canadians’ confidence in good government.
- Strong public services benefit communities, provide critical services, and can help restore Canadians’ confidence in good government.
- Strong public services benefit communities, provide critical services, and can help restore Canadians’ confidence in good government.
