Sunday, January 11, 2026

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Sunday, January 11, 2026 | Latest Paper

Books & Big Ideas

Feature | BY NEIL MOSS | December 8, 2025
Former Liberal MP Sergio Marchi, right, pictured during an interview with journalist Andrew Cohen at the launch of his new book in Ottawa on Nov. 18, 2025. The Hill Times photograh by Tessie Sanci
Feature | BY NEIL MOSS | December 8, 2025
Feature | BY NEIL MOSS | December 8, 2025
Former Liberal MP Sergio Marchi, right, pictured during an interview with journalist Andrew Cohen at the launch of his new book in Ottawa on Nov. 18, 2025. The Hill Times photograh by Tessie Sanci
Feature | BY DAVID HERLE | December 8, 2025
Then-U.S. president Richard Nixon, left, and then-prime minister of Canada Pierre Trudeau inside the Prime Minister's Office in Centre Block on April 14, 1972. Photograph courtesy of Wikimedia Commons
Feature | BY DAVID HERLE | December 8, 2025
Feature | BY DAVID HERLE | December 8, 2025
Then-U.S. president Richard Nixon, left, and then-prime minister of Canada Pierre Trudeau inside the Prime Minister's Office in Centre Block on April 14, 1972. Photograph courtesy of Wikimedia Commons
Feature | BY SAMANTHA WRIGHT ALLEN | December 8, 2025
The Enduring Riddle of Mackenzie King is a new collection of essays edited by Patrice Dutil. The former prime minister is pictured in 1932 in Ottawa when he was opposition leader. Image courtesy of Patrice Dutil, photograph courtesy of Library and Archives Canada/Flickr
Feature | BY SAMANTHA WRIGHT ALLEN | December 8, 2025
Feature | BY SAMANTHA WRIGHT ALLEN | December 8, 2025
The Enduring Riddle of Mackenzie King is a new collection of essays edited by Patrice Dutil. The former prime minister is pictured in 1932 in Ottawa when he was opposition leader. Image courtesy of Patrice Dutil, photograph courtesy of Library and Archives Canada/Flickr
Feature | BY IREM KOCA | December 8, 2025
The Darkest Night Brings Longer Days, a memoir by author Sirous Houshmand, features his life story through 1979 Iranian revolution. Handout Photo
Feature | BY IREM KOCA | December 8, 2025
Feature | BY IREM KOCA | December 8, 2025
The Darkest Night Brings Longer Days, a memoir by author Sirous Houshmand, features his life story through 1979 Iranian revolution. Handout Photo
Feature | BY CHRISTINA LEADLAY | December 8, 2025
Bob Joseph
Author Bob Joseph, a Status Indian, feels Indigenous Peoples would thrive if there were more self-government agreements with Canada's over 600 First Nations. "We are totally ready. We just need to take that action," he told The Hill Times. Photograph by Nathan Smith
Feature | BY CHRISTINA LEADLAY | December 8, 2025
Feature | BY CHRISTINA LEADLAY | December 8, 2025
Bob Joseph
Author Bob Joseph, a Status Indian, feels Indigenous Peoples would thrive if there were more self-government agreements with Canada's over 600 First Nations. "We are totally ready. We just need to take that action," he told The Hill Times. Photograph by Nathan Smith
Feature | BY KATE MALLOY | December 8, 2025
The Ripper; The Prime Ministers; Universal; The Darkest Nights Brings Longer Days; No I In Team; The Enduring Riddle of Mackenzie King; October 7th; 21 Things; The Finest Hotel in Kabul; and The Coutts Diaries are some of The Hill Times' 100 Best Books in 2025. Book covers courtesy of Biblioasis, Sutherland House, House of Anansi, Penguin Random House Canada, University of Toronto Press, Indigenous Relations Press, and McGill-Queen's University Press
Feature | BY KATE MALLOY | December 8, 2025
Feature | BY KATE MALLOY | December 8, 2025
The Ripper; The Prime Ministers; Universal; The Darkest Nights Brings Longer Days; No I In Team; The Enduring Riddle of Mackenzie King; October 7th; 21 Things; The Finest Hotel in Kabul; and The Coutts Diaries are some of The Hill Times' 100 Best Books in 2025. Book covers courtesy of Biblioasis, Sutherland House, House of Anansi, Penguin Random House Canada, University of Toronto Press, Indigenous Relations Press, and McGill-Queen's University Press
Feature | BY ELEANOR WAND | December 8, 2025
Canadian journalist Lyse Doucet, pictured recently at The Hill Times' office in Ottawa, lived for many years at Kabul's Intercontinental Hotel as a BBC News journalist. She's compiled the stories of the local hotel staff into a new book, The Finest Hotel in Kabul. The Hill Times photograph by Eleanor Wand
Feature | BY ELEANOR WAND | December 8, 2025
Feature | BY ELEANOR WAND | December 8, 2025
Canadian journalist Lyse Doucet, pictured recently at The Hill Times' office in Ottawa, lived for many years at Kabul's Intercontinental Hotel as a BBC News journalist. She's compiled the stories of the local hotel staff into a new book, The Finest Hotel in Kabul. The Hill Times photograph by Eleanor Wand
Feature | BY CHRISTOPHER DORNAN | December 4, 2025
The prime ministers: From top left, to right, row by row: Carney, Justin Trudeau, Harper, Martin, Chrétien, Campbell; Mulroney, Turner, Clark, Pierre Trudeau, Pearson, Diefenbaker; St-Laurent, Bennett, Mackenzie King, Meighen, Borden, Laurier; Tupper, Bowell, Thompson, Abbott, Mackenzie, and Macdonald. Photographs courtesy of Commons Wikimedia
Feature | BY CHRISTOPHER DORNAN | December 4, 2025
Feature | BY CHRISTOPHER DORNAN | December 4, 2025
The prime ministers: From top left, to right, row by row: Carney, Justin Trudeau, Harper, Martin, Chrétien, Campbell; Mulroney, Turner, Clark, Pierre Trudeau, Pearson, Diefenbaker; St-Laurent, Bennett, Mackenzie King, Meighen, Borden, Laurier; Tupper, Bowell, Thompson, Abbott, Mackenzie, and Macdonald. Photographs courtesy of Commons Wikimedia
Feature | BY PETER MAZEREEUW | December 3, 2025
Comedian Mark Critch has written a new book 'Sorry Not Sorry: An Unapologetic Look at What Makes Canada Worth Fighting For.' Photograph by Duncan DeYoung, courtesy of Penguin Random House
Feature | BY PETER MAZEREEUW | December 3, 2025
Feature | BY PETER MAZEREEUW | December 3, 2025
Comedian Mark Critch has written a new book 'Sorry Not Sorry: An Unapologetic Look at What Makes Canada Worth Fighting For.' Photograph by Duncan DeYoung, courtesy of Penguin Random House
Feature | BY KATE MALLOY | November 10, 2025
The Taking of Vimy Ridge: First World War Photographs of William Ivor Castle, by Carla-Jean Stokes, looks at the 150 photographs taken by Castle at Vimy Ridge. Book cover courtesy of Wilfrid Laurier Press University Press
Feature | BY KATE MALLOY | November 10, 2025
Feature | BY KATE MALLOY | November 10, 2025
The Taking of Vimy Ridge: First World War Photographs of William Ivor Castle, by Carla-Jean Stokes, looks at the 150 photographs taken by Castle at Vimy Ridge. Book cover courtesy of Wilfrid Laurier Press University Press
Feature | BY PETER MAZEREEUW | November 3, 2025
As Prime Minister Mark Carney’s government looks to invest in major infrastructure projects, the Northwest Territories is calling for funds to help build a highway to the Arctic.  The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | November 3, 2025
Feature | BY PETER MAZEREEUW | November 3, 2025
As Prime Minister Mark Carney’s government looks to invest in major infrastructure projects, the Northwest Territories is calling for funds to help build a highway to the Arctic.  The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | October 28, 2025
Prime Minister Mark Carney, left, Conservative Leader Pierre Poilievre, and former prime ministers Justin Trudeau and Stephen Harper. We are indoctrinating our election candidates and our future elected officials to think that the party knows best, that the leader is always right, says Alex Marland. The Hill Times photographs by Andrew Meade
Feature | BY PETER MAZEREEUW | October 28, 2025
Feature | BY PETER MAZEREEUW | October 28, 2025
Prime Minister Mark Carney, left, Conservative Leader Pierre Poilievre, and former prime ministers Justin Trudeau and Stephen Harper. We are indoctrinating our election candidates and our future elected officials to think that the party knows best, that the leader is always right, says Alex Marland. The Hill Times photographs by Andrew Meade
News | BY PETER MAZEREEUW | October 15, 2025
NDP MP Heather McPherson
Alberta NDP MP Heather McPherson is one of four approved candidates in the running for the party's leadership. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | October 15, 2025
News | BY PETER MAZEREEUW | October 15, 2025
NDP MP Heather McPherson
Alberta NDP MP Heather McPherson is one of four approved candidates in the running for the party's leadership. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | October 6, 2025
Former NDP MP Peter Julian joins The Hot Room podcast to talk about the campaign, dubbed NDP Renewal, to rebuild the party into a major player on the national scene. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | October 6, 2025
News | BY PETER MAZEREEUW | October 6, 2025
Former NDP MP Peter Julian joins The Hot Room podcast to talk about the campaign, dubbed NDP Renewal, to rebuild the party into a major player on the national scene. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | September 29, 2025
Sean Fraser
The federal government, through Justice Minister Sean Fraser, has asked the Supreme Court to impose some limits on how the notwithstanding clause can be used, but has not taken a position on whether Quebec’s Bill 21 violates the Charter. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | September 29, 2025
News | BY PETER MAZEREEUW | September 29, 2025
Sean Fraser
The federal government, through Justice Minister Sean Fraser, has asked the Supreme Court to impose some limits on how the notwithstanding clause can be used, but has not taken a position on whether Quebec’s Bill 21 violates the Charter. The Hill Times photograph by Andrew Meade
News | BY RIDDHI KACHHELA | September 23, 2025
Liberal MP Amandeep Sodhi was elected for the first time to represent Brampton Centre, Ont., at the age of 23. Photographs courtesy of Amandeep Sodhi/X
News | BY RIDDHI KACHHELA | September 23, 2025
News | BY RIDDHI KACHHELA | September 23, 2025
Liberal MP Amandeep Sodhi was elected for the first time to represent Brampton Centre, Ont., at the age of 23. Photographs courtesy of Amandeep Sodhi/X
Feature | BY ALICIA WANLESS | September 11, 2025
Alicia Wanless is the director of the Information Environment Project at the Carnegie Endowment for International Peace, and author of The Information Animal: Humans, Technology and the Competition Reality, published this year. Book cover and author photo courtesy of Hurst Publishing
Feature | BY ALICIA WANLESS | September 11, 2025
Feature | BY ALICIA WANLESS | September 11, 2025
Alicia Wanless is the director of the Information Environment Project at the Carnegie Endowment for International Peace, and author of The Information Animal: Humans, Technology and the Competition Reality, published this year. Book cover and author photo courtesy of Hurst Publishing
Feature | BY PETER MAZEREEUW | September 8, 2025
Mark Carney
Prime Minister Mark Carney's accelerated spending review carries the risk his cabinet 'may not see all the political landmines that could be waiting for them,' says Chrétien-era Liberal minister Sheila Copps. The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | September 8, 2025
Feature | BY PETER MAZEREEUW | September 8, 2025
Mark Carney
Prime Minister Mark Carney's accelerated spending review carries the risk his cabinet 'may not see all the political landmines that could be waiting for them,' says Chrétien-era Liberal minister Sheila Copps. The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | August 25, 2025
Conservative Leader Pierre Poilievre won an August byelection in Battle River–Crowfoot, Alta., and returns to the House this fall leading the official opposition in the House of Commons. The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | August 25, 2025
Feature | BY PETER MAZEREEUW | August 25, 2025
Conservative Leader Pierre Poilievre won an August byelection in Battle River–Crowfoot, Alta., and returns to the House this fall leading the official opposition in the House of Commons. The Hill Times photograph by Andrew Meade
News | BY ABBAS RANA | August 24, 2025
Former chief statistician Munir Sheikh has penned his second novel entitled, '2047: The Story of an American Revolution'. He spoke to The Hill Times about the book, and why he stepped away from his role as Canada's chief statistician in 2010. Photograph courtesy of Munir Sheikh
News | BY ABBAS RANA | August 24, 2025
News | BY ABBAS RANA | August 24, 2025
Former chief statistician Munir Sheikh has penned his second novel entitled, '2047: The Story of an American Revolution'. He spoke to The Hill Times about the book, and why he stepped away from his role as Canada's chief statistician in 2010. Photograph courtesy of Munir Sheikh
News | BY PETER MAZEREEUW | August 18, 2025
ulie Dabrusin
Environment Minister Julie Dabrusin did not attend the international summit on plastics in Geneva. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | August 18, 2025
News | BY PETER MAZEREEUW | August 18, 2025
ulie Dabrusin
Environment Minister Julie Dabrusin did not attend the international summit on plastics in Geneva. The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | August 11, 2025
Inuit Tapiriit Kanatami president Natan Obed has decided to seek a fourth term leading the Inuit advocacy organization. The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | August 11, 2025
Feature | BY PETER MAZEREEUW | August 11, 2025
Inuit Tapiriit Kanatami president Natan Obed has decided to seek a fourth term leading the Inuit advocacy organization. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | July 21, 2025
Joanne Thompson
Fisheries Minister Joanne Thompson announced last month the government was increasing the quota from 18,000 to 38,000 tonnes for cod off the coast of Newfoundland and Labrador. The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | July 21, 2025
News | BY PETER MAZEREEUW | July 21, 2025
Joanne Thompson
Fisheries Minister Joanne Thompson announced last month the government was increasing the quota from 18,000 to 38,000 tonnes for cod off the coast of Newfoundland and Labrador. The Hill Times photograph by Andrew Meade
News | BY TESSIE SANCI | July 20, 2025
Guillaume Couillard became director general of the Patented Medicine Prices Review Board in April 2023. He now leads a team that will monitor and review drug prices under new guidelines to enforce regulations that were put into force in July 2022. Photograph courtesy of the Patented Medicine Prices Review Board
News | BY TESSIE SANCI | July 20, 2025
News | BY TESSIE SANCI | July 20, 2025
Guillaume Couillard became director general of the Patented Medicine Prices Review Board in April 2023. He now leads a team that will monitor and review drug prices under new guidelines to enforce regulations that were put into force in July 2022. Photograph courtesy of the Patented Medicine Prices Review Board
News | BY RIDDHI KACHHELA | July 16, 2025
Mark Carney
Prime Minister Mark Carney's government is facing a legal challenge against Bill C-5, which allows projects deemed by cabinet to be in the 'national interest' to override several environmental laws. The Hill Times photograph by Andrew Meade
News | BY RIDDHI KACHHELA | July 16, 2025
News | BY RIDDHI KACHHELA | July 16, 2025
Mark Carney
Prime Minister Mark Carney's government is facing a legal challenge against Bill C-5, which allows projects deemed by cabinet to be in the 'national interest' to override several environmental laws. The Hill Times photograph by Andrew Meade
Feature | BY PETER MAZEREEUW | June 26, 2025
Prime Minister Mark Carney
Prime Minister Mark Carney. In his new book, Andrew Coyne says he tries to show that centralized power is ‘worse here than in other countries.’
Feature | BY PETER MAZEREEUW | June 26, 2025
Feature | BY PETER MAZEREEUW | June 26, 2025
Prime Minister Mark Carney
Prime Minister Mark Carney. In his new book, Andrew Coyne says he tries to show that centralized power is ‘worse here than in other countries.’
News | BY PETER MAZEREEUW | June 16, 2025
Green Party Leader Elizabeth May says the Liberals should 'think twice' about Bill C-5 and 'giving this kind of wide open political discretion to potentially a different government and a different prime minister.' The Hill Times photograph by Andrew Meade
News | BY PETER MAZEREEUW | June 16, 2025
News | BY PETER MAZEREEUW | June 16, 2025
Green Party Leader Elizabeth May says the Liberals should 'think twice' about Bill C-5 and 'giving this kind of wide open political discretion to potentially a different government and a different prime minister.' The Hill Times photograph by Andrew Meade
News | BY ZAINAB AL-MEHDAR | September 1, 2021
Canadian Politics is Boring is co-hosted by two Halifax-based creatives, Rhys Waters and Jesse Harley, as they try to navigate Canadian politics and the 2021 campaign. Photograph courtesy of Rhys Waters
News | BY ZAINAB AL-MEHDAR | September 1, 2021
News | BY ZAINAB AL-MEHDAR | September 1, 2021
Canadian Politics is Boring is co-hosted by two Halifax-based creatives, Rhys Waters and Jesse Harley, as they try to navigate Canadian politics and the 2021 campaign. Photograph courtesy of Rhys Waters
News | BY NEIL MOSS | July 13, 2021
After the assassination of Haitian president Jovenel Moïse, second from left, Prime Minister Justin Trudeau, pictured far left, said that Canada is prepared to offer 'any assistance' that Haiti needs. Liberal MP Emmanuel Dubourg, far right, and Independent Senator Marie-Françoise Mégie say Canada could facilitate a fair election in Haiti. The Hill Times photographs by Andrew Meade and Sam Garcia and photograph courtesy of Wikimedia Commons
News | BY NEIL MOSS | July 13, 2021
News | BY NEIL MOSS | July 13, 2021
After the assassination of Haitian president Jovenel Moïse, second from left, Prime Minister Justin Trudeau, pictured far left, said that Canada is prepared to offer 'any assistance' that Haiti needs. Liberal MP Emmanuel Dubourg, far right, and Independent Senator Marie-Françoise Mégie say Canada could facilitate a fair election in Haiti. The Hill Times photographs by Andrew Meade and Sam Garcia and photograph courtesy of Wikimedia Commons
As temperatures increase, ground-level ozone (a component of urban smog) is projected to worsen. Towards the end of the century, the report estimates that ground-level ozone could cause more than a quarter of a million people per decade to be hospitalized or die prematurely, with an annual cost of about $250-billion, write Dylan Clark and Ryan Ness. The Hill Times photograph by Andrew Meade
As temperatures increase, ground-level ozone (a component of urban smog) is projected to worsen. Towards the end of the century, the report estimates that ground-level ozone could cause more than a quarter of a million people per decade to be hospitalized or die prematurely, with an annual cost of about $250-billion, write Dylan Clark and Ryan Ness. The Hill Times photograph by Andrew Meade
Opinion | BY CHUNJIANG AN AND XUELIN TIAN | February 22, 2021
The pandemic offers us a glimpse of what air quality in Canadian cities would look like if the country switched to low-carbon transportation modes, write Chunjiang An and Xuelin Tian. Photograph courtesy of Pexels/Andre Furtado
Opinion | BY CHUNJIANG AN AND XUELIN TIAN | February 22, 2021
Opinion | BY CHUNJIANG AN AND XUELIN TIAN | February 22, 2021
The pandemic offers us a glimpse of what air quality in Canadian cities would look like if the country switched to low-carbon transportation modes, write Chunjiang An and Xuelin Tian. Photograph courtesy of Pexels/Andre Furtado
Opinion | BY MARK WEGIERSKI | January 18, 2021
Conservative Leader Erin O'Toole, pictured Oct. 28, 2020, on the Hill. Conservatism today is what might be described as 'forced,' without the luxury for doctrinal experimentation, lackadaisical stances, and its weak commitment to core ideas and programs, writes Mark Wegierski.
Opinion | BY MARK WEGIERSKI | January 18, 2021
Opinion | BY MARK WEGIERSKI | January 18, 2021
Conservative Leader Erin O'Toole, pictured Oct. 28, 2020, on the Hill. Conservatism today is what might be described as 'forced,' without the luxury for doctrinal experimentation, lackadaisical stances, and its weak commitment to core ideas and programs, writes Mark Wegierski.
Opinion | BY GWYNNE DYER | January 7, 2021
The obvious way to continue this article would be to point out that Joe Biden won the election, that thanks to the run-off elections in Georgia, the Democrats will control both houses of Congress, and that the joint session of Congress withstood the assault of Trump’s storm-troopers on Jan. 6, 2021, pictured, writes Gwynne Dyer. Screen capture image courtesy ABC NEWS
Opinion | BY GWYNNE DYER | January 7, 2021
Opinion | BY GWYNNE DYER | January 7, 2021
The obvious way to continue this article would be to point out that Joe Biden won the election, that thanks to the run-off elections in Georgia, the Democrats will control both houses of Congress, and that the joint session of Congress withstood the assault of Trump’s storm-troopers on Jan. 6, 2021, pictured, writes Gwynne Dyer. Screen capture image courtesy ABC NEWS
Feature | BY KATE MALLOY | December 21, 2020
Prime Minister Justin Trudeau, pictured speaking at a Liberal caucus meeting in Ottawa on Jan. 23, 2020. Asked why Canadian Parliamentarians so rarely stray from party boundaries, Alex Marland says a big reason that MPs toe the line is that they perceive too many negative consequences for breaking ranks. At a minimum, someone from the leader’s office or whip’s office is going to phone to ask what’s going on, and some caucus members will probably give you an earful. The Hill Times photograph by Andrew Meade
Feature | BY KATE MALLOY | December 21, 2020
Feature | BY KATE MALLOY | December 21, 2020
Prime Minister Justin Trudeau, pictured speaking at a Liberal caucus meeting in Ottawa on Jan. 23, 2020. Asked why Canadian Parliamentarians so rarely stray from party boundaries, Alex Marland says a big reason that MPs toe the line is that they perceive too many negative consequences for breaking ranks. At a minimum, someone from the leader’s office or whip’s office is going to phone to ask what’s going on, and some caucus members will probably give you an earful. The Hill Times photograph by Andrew Meade
Opinion | BY STEVEN CHAPLIN | November 23, 2020
Prime Minister Justin Trudeau, pictured Nov. 6, 2020, on the Hill. It should also not be forgotten that at any time the opposition can bring a motion of non-confidence in the government, whether the government wants it or not, writes Steven Chaplin. The Hill Times photograph by Andrew Meade
Opinion | BY STEVEN CHAPLIN | November 23, 2020
Opinion | BY STEVEN CHAPLIN | November 23, 2020
Prime Minister Justin Trudeau, pictured Nov. 6, 2020, on the Hill. It should also not be forgotten that at any time the opposition can bring a motion of non-confidence in the government, whether the government wants it or not, writes Steven Chaplin. The Hill Times photograph by Andrew Meade
News | BY MIKE LAPOINTE | October 19, 2020
Prime Minister Justin Trudeau, Finance Minister Chrystia Freeland, and Health Minister Patty Hajdu. A narrow political focus on 'discrete, daily COVID counts' is not enough to address six systemic crises confronting politicians and policy-makers in Canada, according to public policy expert Irvin Studin. The Hill Times photographs by Andrew Meade
News | BY MIKE LAPOINTE | October 19, 2020
News | BY MIKE LAPOINTE | October 19, 2020
Prime Minister Justin Trudeau, Finance Minister Chrystia Freeland, and Health Minister Patty Hajdu. A narrow political focus on 'discrete, daily COVID counts' is not enough to address six systemic crises confronting politicians and policy-makers in Canada, according to public policy expert Irvin Studin. The Hill Times photographs by Andrew Meade
Opinion | BY ANDREW CADDELL | October 14, 2020
Information Commissioner Caroline Maynard released her 2019-20 report in late September. She is promising to reduce the number of complaints by requestors, and make the process more transparent. The Hill Times photograph by Andrew Meade
Opinion | BY ANDREW CADDELL | October 14, 2020
Opinion | BY ANDREW CADDELL | October 14, 2020
Information Commissioner Caroline Maynard released her 2019-20 report in late September. She is promising to reduce the number of complaints by requestors, and make the process more transparent. The Hill Times photograph by Andrew Meade