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Gaël Campan

Opinion | BY GAëL CAMPAN | December 16, 2020
Big companies have never been so vulnerable to customer dissatisfaction, and therefore so mindful of it. Manufacturers spend millions recalling defective products to avoid losing the trust of the public, writes Gaël Campan. Pixabay photograph by Gerd Altmann
Opinion | BY GAëL CAMPAN | December 16, 2020
Opinion | BY GAëL CAMPAN | December 16, 2020
Big companies have never been so vulnerable to customer dissatisfaction, and therefore so mindful of it. Manufacturers spend millions recalling defective products to avoid losing the trust of the public, writes Gaël Campan. Pixabay photograph by Gerd Altmann