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Saturday, January 28, 2023
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Don Head

Focus on service delivery, not where bureaucrats’ work is done

  • Tinkering with one element of the terms and conditions of employment of public service employees while ignoring the need to evolve the basic service
Opinion | BY DON HEAD | January 25, 2023
Treasury Board President Mona Fortier makes an announcement outside of the House of Commons on Nov. 29, 2022. Now is the time for reformulating, revitalizing, and reinvigorating the federal public service delivery model for the next decade and beyond, writes Don Head. The Hill Times photograph by Andrew Meade

Focus on service delivery, not where bureaucrats’ work is done

Opinion | BY DON HEAD | January 25, 2023
  • Tinkering with one element of the terms and conditions of employment of public service employees while ignoring the need to evolve the basic service

Focus on service delivery, not where bureaucrats’ work is done

Opinion | BY DON HEAD | January 25, 2023
  • Tinkering with one element of the terms and conditions of employment of public service employees while ignoring the need to evolve the basic service
Treasury Board President Mona Fortier makes an announcement outside of the House of Commons on Nov. 29, 2022. Now is the time for reformulating, revitalizing, and reinvigorating the federal public service delivery model for the next decade and beyond, writes Don Head. The Hill Times photograph by Andrew Meade
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