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Alexis von Hoensbroech

Shared accountability is key to protecting passenger rights, says WestJet CEO

  • Shared accountability will provide a better more seamless passenger experience.
Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
Every stop in the guest journey, and every provider who can contribute to a delay or cancellation should be held accountable, writes Alexis von Hoensbroech, chief executive officer of WestJet. Photograph courtesy of Pixabay

Shared accountability is key to protecting passenger rights, says WestJet CEO

Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
  • Shared accountability will provide a better more seamless passenger experience.

Shared accountability is key to protecting passenger rights, says WestJet CEO

Opinion | BY ALEXIS VON HOENSBROECH | February 20, 2023
  • Shared accountability will provide a better more seamless passenger experience.
Every stop in the guest journey, and every provider who can contribute to a delay or cancellation should be held accountable, writes Alexis von Hoensbroech, chief executive officer of WestJet. Photograph courtesy of Pixabay
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