It’s time to fix how Canada delivers citizen services
You can’t modernize public service by simply digitizing outdated processes. It’s time for performance reform: service design that starts with the citizen and measures success by outcomes, not inputs.
Avoiding ‘expensive failures’: feds risk losing millions in taxpayer dollars if ball dropped on AI procurement, says new report
‘If we can’t get outcome-based procurement right, we’ll always be seeing overspending,’ says procurement expert Kelly Hutchinson.
‘Canadians deserve full confidence that public funds are protected,’ says Liberal MP after PSPC report reveals nearly a dozen employees fired for misconduct
Public Services and Procurement Canada completed 111 disciplinary investigations in the 2024-25 fiscal year, and found 84 cases of misconduct.
Budget’s ‘Buy-Canadian’ push signals ‘clear commitment’ in procurement policy direction, but could also complicate the system, say observers
The policy shift will ‘provide significant opportunities for Canadian businesses and help to limit the economic harm from United States’ tariffs,’ says the Institute for Research on Public Policy’s Rachel Samson.
‘Very disappointing’: PSPC makes new freelance interpretation procurement rules official
The newly published contract terms for freelance interpreters on the Hill maintain a shift to prioritizing offers by ‘lowest evaluated price.’
Feds recover $4.1-million from subcontractors who fraudulently over-billed the government
Public Services and Procurement Canada is seeking to recoup another $400,000, but offered no updates on retrieving money from ArriveCan contractor GC Strategies.
Health innovation groups say they hope governments’ ‘Buy Canadian’ mentality hits their sector
Large American firms are ‘kind of monopolizing’ health care procurement in Canada, says Council of Canadian Innovators’ Skaidra Puodžiūnas.
‘Cut through the table talk’: tech firms launch new group to help feds fix procurement woes
The Smart Procurement Group, led by Compass Rose and seven tech firms, will offer insight on specific issues aiming to speed up how the government buys digital products and services.
Some public service pay issues due to management mistakes, not Phoenix pay system, says federal official
Pay accuracy across the public service is at 98.4 per cent, and remaining errors stem from manager delays or errors at the human resources level, says Alex Benay, associate deputy minister at Public Services and Procurement Canada.
The Giant Mine project is yet another Liberal scandal: Conservative MP
The Giant Mine remediation boondoggle is a stark reminder of what happens when government prioritizes optics over accountability.
