As the public sector considers digital transformation, decision makers need to reflect on which government processes deliver value to citizens and which don’t.
The federal government hosted a digital user expo at the National Defence headquarters in January as part of its process to find a replacement for the Phoenix payroll system. The government must first attract digitally driven public servants to successfully transform to a digital government, writes Marc LeCuyer. The Hill Times photograph by Andrew Meade
Spending the day in line every two years to renew a licence plate sticker or going in circles on the internet looking for a specific government form is a common frustrating experience for most Canadians.
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Conservative MP Peter Kent calls the The National's four host configuration 'a messy format', while NDP MP Peter Julian says the four hosts have been effective in 'putting forward often very courageous positions.'
A House Government Operations and Estimates Committee report highlights a lack of tools and services available to military members and veterans to help them navigate the federal public service hiring process.
'It’s important for me to let you know that this is an election year, but the work won’t stop. The work continues until the writ drops for 35 days,' Crown-Indigenous Relations Minister Carolyn Bennett said.
Though divisive politics has become a regular feature of political culture in Canada, thanks in part to the rhetoric from the country's southern neighbours, some MPs say there's been pushback to that kind of messaging.