Quick, here's a test. Answer the following question: What can governments do to identify the policies people want? If your answer was: "Ask our politicians," you get one point. If you also said: "Do some polling," you get two points. If in addition you said: "Do some focus-group testing" (and you're not in the business), you get three points. Finally, if you're really clever and snorted: "Ask us!" you don't need to read any further--but you should, anyway.