Directing MPs through new call centre for immigration cases disastrous, say critics
The move was meant as a 'a single point of contact dedicated for MPs' to streamline and boost service, the department says. Some MPs say that's baloney.
NDP and Conservative immigration critics, Jenny Kwan and Michelle Rempel, both say they have received complaints from their colleagues about the new 'information centre' line for MPs to inquire about immigration cases on behalf of their constituents. The Hill Times photographs by Jake Wright